CREDIT SUISSE'S "WELCOME BACK" DINING PROGRAM DELIVERS RESULTS

Credit-Suisse_Case-Study

Boosts Sales, Service and Job Satisfaction

When 60% of Credit Suisse’s workforce returned to work at its New York City and Raleigh offices after the pandemic, the employees were greeted with several “welcome back” dining innovations, including:

  • Complimentary breakfast specials
  • Free lunch specials
  • Ready-to-go meals
  • Self-checkout Micro Market
  • Popup stations from local restaurants
  • Easy mobile ordering
  • Free coffee and more

This short case study showcases how Credit Suisse redesigned the employee dining experience using Aramark's Voice of the Consumer survey. The survey allowed the company to gather employee feedback and quickly meet their requests to ensure employee satisfaction with their dining services program.

VIEW THE CASE STUDY



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