DEveloping a Safe &
Sustainable Course
TO NAVIGATE our new NORMAL

The COVID-19 crisis has had a significant impact on the mindsets, behaviors, and expectations of consumers and employees. Successfully reopening businesses and communities cannot be done with the flip of a switch. Instead, reopening requires a multidimensional safety platform designed to empower employees and guests with confidence as we all transition to living in our new reality.

Consumers need to see, feel and believe facilities are doing everything to enable their customers' protection as they reopen.

The new landscape will require strong, stable partnerships, well thought-out processes, and credible solutions to gain confidence of consumers and employees alike. Companies will need to take into account distancing measures, safety, and protecting the well-being of all; improved and more frequent hygienic practices; clear and appropriate communication; and cues for compliance to put people at ease.

64%
of people will continue maintaining distance from others when the situation improves and social distancing recommendations are eased
57%
of consumers would like to see regularly/visibly wiping down tables, kiosks, and other surfaces people touch after returning to work
71%
of consumers will demand extra cleaning efforts around food services, such as regularly and visibly wiping dining tables, ordering kiosks and other high-touch items

over 50%

of consumers say food covers, sneeze guards, disinfectant wipes, and employees wearing food safety apparel will be absolutely required after dining areas re-open

2/3 or more

of Americans will continue to be vigilant when it comes to disinfecting and keeping their distance, even when the COVID-19 pandemic wanes
Datassential: COVID-19 Report: Pent-Up Demand

INTRODUCING EVERSAFE™

EverSafe reflects our commitment to the safe reopening and sustainable management of client locations around the world. This multidimensional, enterprise safety platform leverages Aramark’s deep operational expertise across all of our lines of business, and was developed in accordance with recommendations of the CDC and the WHO.

With EverSafe, we are reconfiguring our service model with enhanced safety protocols, in addition to new solutions and service methods. As client and guest needs evolve under dynamic circumstances, Aramark’s plans will adapt accordingly— with the consistent goal of delivering world-class services in clean and safe environments.

STRIVE FOR TOTAL WELL BEING

Prioritize safety and overall health and happiness for your employees, customers and guests.

  • Strengthen Safety & Prevention
  • Encourage Overall Health & Wellbeing
  • Set Sustainable & Responsible Practices

COMMIT TO OPERATIONAL EXCELLENCE

Continually improve processes and experiences through measurement, benchmarking, and actionable reporting.

  • Reopen With The Future In Mind
  • Set New Services & Standards
  • Implement Emerging Technology

POWER FRICTIONLESS EXPERIENCES

Deliver experiences that matter through a human-centric approach to understanding employee and guest needs.

  • Turn Insights Into Action
  • Serve Through Digital Channels
  • Innovate How & Where We Serve

LEVERAGE COLLABORATIVE EXPERTISE

Build partnerships for continuous knowledge, creativity, and innovation.

  • Leverage Aramark Expertise
  • Build New Partnerships
  • Navigate New Policies

As it is impossible to guarantee complete protection from COVID-19, each organization assumes all risks associated with COVID-19 as to its business, employees and guests arising out of or related to any use of the EverSafe platform.

Reopening
Considerations

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Communication & Signage

  • Spatial distancing
  • Floor decals
  • Traffic flow
  • Density limitations
  • Reinforce hygiene practices
  • Digital alerts

Touchless Systems

  • Sensors for high-touch areas
  • Soap/water/paper
  • Thermal screeners
  • Voice recognition to activate rooms
  • Temperature controls

Digital Innovation

  • Wireless thermometers
  • Density monitoring and space utilization
  • Smart appliances
  • Safety alerts/reminders
  • Secured apps for entry
  • Mobile ordering

Operational

  • Daily facility sanitization practices
  • HEPA, UV-C light filters
  • Capacity limits
  • Staggered deliveries/ arrivals
  • Wash stations
  • Increased air circulation

Physical

  • Plexiglass
  • Work station separation
  • Traffic routing
  • Less-porous surfaces
  • Locker take-outs
  • Bathrooms
  • Cafe/common space separation

Aramark
Can Help

SERVICE AND PRODUCT OFFERINGS FOR RECOVERY AND REOPENING

As we return to the workplace in the new normal, Aramark will enable the delivery of services that provide safer, cleaner, and healthier environments. We've enhanced our existing portfolio of solutions, with new recovery and reopening services for the safety and security of our customers, clients, and employees. Whether you are seeking help in recovery services, reopening your business or institution, or need assistance in the “new normal,”
we are here to help.

6 out of 10

parents of college-bound high school seniors have not received any information about schools’ safety plans for the fall term. LEARN MORE

Our Core Services

FOOD/RETAIL
FOOD/RETAIL
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FACILITY
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UNIFORMS/DELIVERY
FOOD/RETAIL
FOOD/RETAIL
Including:
  • Retail café
  • Catering
  • National brand partnerships
  • Local restaurant partnerships
  • Convenience retail
  • Small-site solutions
  • Mobile ordering
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FACILITY
Including:
  • Integrated Facility Management Services
  • Cleaning services
  • Operations and management
  • Grounds maintenance
  • Energy management
  • Commissioning
  • Capital program management
  • P3 asset monetization
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UNIFORMS/DELIVERY
Including:
  • Uniform programs (rental/direct sale)
  • Professional laundry service
  • Mats, towels, mops
  • Microfiber wipes/mops
  • Managed restroom services and supplies
  • First aid and safety

Additional Services Include:
  • Spatial separation practices through visual cues, physical alterations, and other service enhancements
  • Cleaning, sanitizing, and ventilation guidelines based on CDC recommendations
  • Mobile solutions for ordering, and conversational AI
  • Touchless technology
  • Computer vision and AI for complete contactless shopping
  • Contactless delivery and drop-off programs
  • Curbside ordering & pick-up

Aramark Remains Flexible, Resilient, and Ready to Help

We have all been facing unprecedented times during this current COVID-19 pandemic, and the coming weeks and months will require us to prepare for and manage an uncertain future. We would like to offer Aramark’s partnership to support your institution or company as we seek to move forward and normalize our lives in this new reality.

Contact Me About Aramark's Solutions:

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