For organizations that welcome customers through the door like retail sites, c-stores, grocery stores and restaurants, success isn’t just about offering quality products and services. The seamless operation of the physical space – including controlling cleanliness, temperature and overall site appearance – significantly shapes the customer experience.
In addition to defining experiences to attract and retain customers, facilities managers are also charged with minimizing disruptions during business hours and ensuring regulatory compliance.
Here are the top five facilities management challenges faced in the retail and food industry, with tailored solutions to address them effectively.